Seller FAQs

Take a look through our FAQs below please get in touch if you have any more questions

Register your interest here and a member of the team will be in touch straightaway.

Sorry – at the moment only UK businesses with a UK bank account can sell with us.

Care leaders need a wide range of products to run their services – if they need it, you can sell it. However, there are some restrictions.

You can’t sell:

  • Products restricted by UK law
  • Counterfeit, unauthorised or unlicensed merchandise
  • Non-CE marked goods where this is required
  • Products which infringe the Intellectual Property Rights of a third party

In the first instance, customers will contact the seller who should make every effort to resolve the issue. If that doesn’t prove possible, can step in to help find a resolution.

No. If you want to terminate your agreement, simply put it writing with 30 days’ notice.

We deduct our commission and then send the balance straight into your UK bank account.

No – only you can list on your products.

All payments are taken via our partners, Stripe and PayPal. We deduct the sales commission and send the balance straight into your bank account within 30 days.

Register with us and let us know – we’re adding APIs all the time.

You pay £700 joining fee in your first year, and £550 for each year after, which includes your own dedicated seller page (ex. VAT). Once you're on the platform, you pay a commission on sales.